• Registered: 2009-03-25
  • Posts: 2

Topic: Help with Email?

Hey guys and gals,

My problem is basically I cannot receive email from my site through the "Contact Us" link. I've tried just about every setting in the Global Settings section of the Admin panel to no avail. When I click on the checkbox to send an email to any email address, I will get it but not the email address that is set up and registered with my domain. I receive a mailer-daemon error like this:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of
its recipients. The following addresses failed:

  <email@email.com>

SMTP error from remote server after RCPT command:
host email-com.mr.outblaze.com[208.36.123.16]:
550 <email@email.com>: No thank you rejected: Account Unavailable: Possible Forgery

I went through every setting I could think of looking for that email address and can't for the life of me figure out how or where that email address came from as my setup is done properly. Any ideas? Thanks in advance!

  • Registered: 2009-03-25
  • Posts: 2

Re: Help with Email?

Never mind, I figured it out. I had to create/edit the profile inside of the Contacts section; the default email in there was email@email.com

It wasn't very intuitive, I made the assumption that the global email address took precedence over all other settings. 4 hours later, I got it fixed. smile

  • cauld
  • Administrator
  • Offline
  • From: California, USA
  • Registered: 2008-05-02
  • Posts: 599

Re: Help with Email?

Hey there,

Happy to hear you got it sorted out.  Let us know if you run into any more snags.  Cheers cool

http://brilaps.com
http://opensourcepenguin.net

cauld's Website

  • ocs
  • Administrator
  • Offline
  • From: San Francisco, CA
  • Registered: 2008-05-02
  • Posts: 454

Re: Help with Email?

wink  Just noticed this post and my initial reaction was  "hellooooo    email@email.com  "   

LOL. I really wouldn't want to be the owner of email.com and example.com domains   .

http://brilaps.com || http://blog.ocszone.com || http://miacms.org

ocs's Website

  • Registered: 2010-02-15
  • Posts: 1

Re: Help with Email?

I am very excited to be a part of this Forum and look forward to bringing Value to it. I find your post very informative.

  • Registered: 2010-02-23
  • Posts: 1

Re: Help with Email?

you must request to your hosting company to help you out in this matter. you must take it seriously. it can a hosting problem also.